If you have a product that you believe is faulty or not performing as it should, you have several options to make a warranty claim. You can:
- Return to the store of purchase along with a receipt
- Contact the supplier directly to make a claim
- Contact our warranties team via this form and please provide us with the followin information:
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- Order Number:
- Item/s Damaged:
- Description of fault:
- Photo/video of broken/faulty items if applicable:
All warranty claims are assessed on a case by case basis. Once our Customer Service team has received the above information, they will evaluate the return and get in touch with you to organise a solution.