Unfortunately as the payments are going through external payment methods, it is best to contact the payment provider directly. Please find below the contact information:
If you the Payment Portal has looked into your error and believe it is an issue with our website, Please contact our Customer Service team with the following information:
- Error that you are receiving (screenshots if possible):
- Method of Payment:
- Email on Account:
- Browser and device:
Once our Customer Service team has received the above information, they will get in touch with you to organise a solution.