If for any reason you are unable to pick up your click-and-collect order, you can nominate a person to collect it on your behalf.
The person collecting your order must present:
- A copy of the order confirmation email
- Their own photo identification (such as a current driver’s license, passport, or proof of age card)
Our store will then need to contact you (the customer named on the order confirmation email) to confirm that the person attending the store is authorised to collect the order on their behalf.
The person collecting the order will be required to produce their signature as evidence that they have collected the order.