Once an order is completed, the AusPost tracking number is issued to you via email. It can take at least 1-2 Business Days for the tracking to become active. You can follow its progress here.
Please wait and re-check the tracking number again at a later time. If 2 business days have elapsed since you received your tracking number please contact our customer service team by clicking the 'Send us an email' button at the bottom of this page.
Please note that during peak periods (such as the Christmas period), it can take 2-4 days for the tracking to become active.