Unfortunately, since the payments are being processed through external payment methods, you will need to contact the payment provider directly for assistance. Below, you will find the necessary contact information to get in touch with them:
If you the Payment Portal has looked into your error and believe it is an issue with our website, Please contact our Customer Service team with the following information:
- Error that you are receiving (screenshots if possible):
- Method of Payment:
- Email on Account:
- Browser and device:
Once our Customer Service team has received the above information, they will get in touch with you to organise a solution.