Once your order is ready for collection, a representative from your chosen store will contact you directly. We kindly request that you collect your order within 7 days.

When collecting your order, please ensure that you have a copy of your order confirmation email. This can be either on your mobile device or a physical copy. Additionally, please bring at least one form of photo identification, such as a current driver's license, passport, or proof of age card. The name and address on your identification must match the information printed on the order confirmation email.

If you encounter any issues, please feel free to contact the store using the contact details provided in your confirmation email. Alternatively, you can search for the store by postcode or suburb here