If you are unable to pick up your click-and-collect order, you have the option to nominate someone else to collect it for you.
The person who will be collecting your order needs to bring the following:
- A printed copy of the order confirmation email
- Their own valid photo identification, such as a driver's license, passport, or proof of age card
Once the person arrives at the store, we will need to contact the customer named on the order confirmation email to verify that they are authorized to collect the order on your behalf.
Please note that the person collecting the order will be asked to provide their signature as proof of collection.